"Biggest SCAMS, RIP-OFFS,
and UNFAIR BUSINESS PRACTICES"
 
Please mail suggestions to: scams-manager@bigwebs.com

Welcome to our site, www.bigwebs.com/webs/scams.

MISC. COMPLAINTS PAGE
(ie, those that do not yet "deserve" their own page)

KAISER Permanente Medical Group of Souther California: 10/2/1999: "I waited more than six weeks to have surgery on my foot. Kaiser has been treating the problem once a week for more than six months(!) before they finally approved surgery." (p.s.: If anyone has waited less than 2 hours at any Kaiser in walk-in, please let us know your secret).

TERMINIX: (Rec'd 10/2/1999): "On their invoice, the only telephone number that is listed is an 800# somewhere in Cincinati, I think. In any case, the local branch phone number which performed the work is not listed. I left three messages regarding a service complaint at the 800#, and no one called me back. I had to locate the branch office telephone # myself in order to speak with a technician/supervisor. I will give them a little credit, though, for acting quickly (once I was able to locate them)."

PHONY "BEGGERS": Rec'd 9/1/1999: "I just fell for a new scam---when I pulled into my driveway last week, a brown-haired guy in a white car was driving very slow, then turned around and parked accross the stree. He got out of his car, slowly approached me, and explained that he just purchased a house in the next block, was locked out of his house, called AAA to open the door (he said they will do it), but had to pay them $15.60. He gave me his name, showed his Drivers License (with his old address) a work #, and his old house # in another area code, and said that he'll return with the $20 I agreed to give him, just as soon as he can get into his house and take a shower...needless to say, I haven't heard from him, and the phone #'s are bogus." [Webmaster's note: 1) everyone has an ATM card, so direct him to the nearest bank or "7-11" store. 2) If you give them money, write down not just their DL# (could be phony), but their Car's license plate # BEFORE giving money. I don't know what legal rights you'll get from that, but at least they're now aware that you have this information.]

REGARDING PROPERTY TAXES: Rec'd 8/16/1999: I just left the L A County Assors Appeal Board. What a bunch of B S. I had been taxed for the past 6 years at a rate higher than all my neighbors and tried to get them to lower them to be fair. My house is not as large as the others in my neighborhood nor as fixed up. I had applied for the hearing in August 1998 and just now they got around to me. They lowered my assessed value for the year of 1998 only and if I wanted to complain about any other years I would have to refile for each year separetly. I guess that is why our taxes are so high. There is too much paper work to do with anything pertaining to the County. They also told me that for the next year's taxes if they are too high in my opinion, that I would have to refile again. Meanwhile, there are homes that are worth millions and they are only paying prop.13 taxes on them. I do not think that is fair. Jim R.

WELL FARGO BANK: Rec'd 7/19/1999: Hello there, I was wondering if you could post the experience I had with Wells Fargo Bank in Southern California. I received a phone call from a Wells Fargo Bank rep. who asked me if I would like the bank to automatically transfer funds from my Checking Account to my Saving Account. I agreed, thinking it would be a good idea to put some money on the side (since I'm a big spender). I asked to bank to transfer every friday of the month $25. Everything was fine for few month, I had about $400 saved up. Few month later, I had to go to Europe for a couple of month. I almost emptied my checking account and my saving, there was no worries since all my payment were already made. Once I returned, at my big surprise, I was $200 OVERDRAF!! After few phone calls, the bank told me that, Since I had an automatic account transfer, they charged me $25 per week ( which was not on the account) and therefore they had to charge $20 as an overdraft fee per week ( I knew that I had a $20 overdraft fee per transaction which overdraws my account) for 10 weeks!! The bank , of course, blamed it on the computer, saying that since it was "automatic" , they had no control over it. I told them that THEY should control the computers, and make sure that the computer doesn't make the transfer on an empty account. After an hour of discussion with many reps and supervisors, they agreed to credit my account ONLY $100. That's what happens when we deal with big Corporations.... Thanks. David B., Los Angeles, CA. [Webmaster's note: very true, but lots of times we don't have a choice.]

SPAMS GALORE: Ever wonder why your mailbox is filled with spam, trash, junk mail, or whatever you want to call it? The following email link provides your email address to everyone willing to pay a few pennies. Please write and make your voices heard to: rosalind@netcreations.com. (p.s.: Don't use your own account!)

Rec'd 7/31/1999: MOVERS: Here is a new one I've just learned from experience: movers are instructed to put nebulous terms on the bill-of-laiding claiming there are little nicks, dents and scratches on whatever they're moving so that if any real damage occurs during the move, they can claim they are not responsible for it. By the time I was shown the bill-of-laiding, everything was already on the truck and I thought I had missed some details from my ealier look around. One of the items, a tall bronze floor lamp, was listed as having dents and scratches. When it arrived, it was taken out of the truck bare with no padding and was bent in two places at almost right angles. The lamp could not even stand up straight. Now they are claiming they are not responsible because the bill-of-laiding lists dents. Sorry, these were NO dents! Do not let movers pull this scam on you! LDG.

PRAIRIE PRESS INC., Chatsworth, CA: Prairie Press Inc. refused to allow the use of their telephone, after a severe automobile accident occured in front of their business (this, I am told, was for a local call for assistance). Jan. 1998.

AIRTOUCH CELLULAR: A) In three instances, Airtouch Cellular has promised that certain telephones will remain powered for a certain amount of time on battery. In all three cases, the battery life was about half the promised time on standby; when confronted, Airtouch claimed they had sent out wrong batteries (purposly?), and offered to send replacements. Some of those replacements were identical, and did not have a life much longer then the originals. B) I am currently looking for anyone who has been able to get through to an AirTouch Cellular's customer representative within less than 30 minutes. Please share your secret with all of us! http://www.airtouch.com/. 11/1998.

THE ADOPTION CENTER, Sherman Oaks, CA. A Private adoption center operated by an unscrupulous attorney. We've heard a few horror stories. 10/1998. If you have had unpleasent experiences with them, we woud love to hear from you. .

MERCURY INSURANCE: I'm afraid there is already a site for Mercury Insurance, at http://www.bigwebs.com/webs/mercury

SEAGATE SOFTWARE: Although Seagate Software's Backup Exec program is excellent, trying to get support is very frustrating. By telephone, give yourself at least one hour; via email, at least a week. http://www.seagatewoftware.com

EARTHLINK NETWORK: Well, not too many complaints, but still one worth mentioning: DO NOT try and run any Microsoft Backoffice products in conjunction with an Earthlink account. It seems the two are rivals, and although Earthlink will claim that Microsoft's Exchange Server works flawlessly, this is far from the truth. You can make the two work together, but trust me, it's not fun, and far from flawless. http://www.earthlink.net

SPRINT / EARTHLINK: This came in on 5/9/1999: "A Sprint telemarketer called to solicit business. I was annoyed that morning, and asked to speak with her supervisor. I requested that he call me back with the origin of the list which my number appeared on, so that I can ask to be removed, and he agreed. He gave me his name as "Mr. Bajer", with his telephone number of 800-877-7676, which turned out to be a gay and lesbian sex line. I finally contacted Sprint at the correct number of 800-877-4646 and asked to file a complaint...they said they will contact me in about 10 days. I'm not holding my breath. I'm using your recommendation of Vartec Telecom. Also, cancelling my Earthlink account--any recommendations? Please post this, thanks." {Note: For a fairly good ISP with great free technical support, I recommend CNM Network at www.cnmnetwork.com.}

20th Century Insurance Company: Heard a few horror stories, only two of which can be verified 100% accurate: 1) 20th Century Insurance cancelled a policy after the client had his automobile stolen, without informing the client of such. Two weeks later, when his rented vehicle was hit while parked, 20th Century Insurance refused to cover the damages, and only agreed to pay after being threatened with a lawsuit. 20th Century Industries 6301 Owensmouth Ave., Ste. 700 Woodland Hills, CA 91367 Web Site: http://www.20thcentins.com. Phone: 818-704-3700 Fax: 818-704-3061. 2) 20th C. cancelled an automobile insurance policy for a family, because their teen-age son had one accident (no one else in the family had any moving violations or traffic accidents).

OTHER SITES:

AT&T COMPLAINTS SITE - READ AND SUBMIT

VONS & PAVILIONS SUPERMARKETS -
NEW INFORMATION 12-20-1998

MERCURY AUTOMOBILE INSURANCE GROUP 

FIDELITY FEDERAL BANK

PLEASE NOTE: THIS SITE IS NOT SET UP FOR PROFIT. IT IS SIMPLY A PLACE FOR PEOPLE TO VENT THEIR FRUSTRATIONS, WHILE EXERCISING THEIR 1st AMENDMENT RIGHT.

THIS IS A MUCH HEALTHIER WAY THAN MANY ALTERNATIVES, WHICH, AS WE ALL  KNOW, UNFOTUNATELY OCCUR TOO OFTEN IN OUR COMMUNITY.

Thank you, and enjoy!



 
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